Chia Nan University of Pharmacy & Science Institutional Repository:Item 310902800/33481
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    Please use this identifier to cite or link to this item: https://ir.cnu.edu.tw/handle/310902800/33481


    標題: 服務創新與顧客滿意、顧客感動之研究
    The Relationship between Service Innovations and Customer Satisfaction and Customer Delight in Hotel Industry
    作者: 王怡潔
    戴揚飛
    貢獻者: 嘉藥學校財團法人嘉南藥理大學觀光事業管理系(含溫泉產業碩士班)
    關鍵字: 服務創新
    顧客滿意
    顧客感動
    顧客忠誠
    飯店產業
    Service Innovation
    Customer Satisfaction
    Customer Delight
    Customer Loyalty
    Hotel Industry
    日期: 2019
    上傳時間: 2021-11-08 15:51:29 (UTC+8)
    關聯: 計畫編號:MOST108-2410-H041-001
    計畫年度:108
    執行起迄:2019-08~2020-07
    Appears in Collections:[觀光事業管理系(含溫泉所)] 科技部計畫

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