Chia Nan University of Pharmacy & Science Institutional Repository:Item 310902800/33481
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    jsp.display-item.identifier=請使用永久網址來引用或連結此文件: https://ir.cnu.edu.tw/handle/310902800/33481


    题名: 服務創新與顧客滿意、顧客感動之研究
    The Relationship between Service Innovations and Customer Satisfaction and Customer Delight in Hotel Industry
    作者: 王怡潔
    戴揚飛
    贡献者: 嘉藥學校財團法人嘉南藥理大學觀光事業管理系(含溫泉產業碩士班)
    关键词: 服務創新
    顧客滿意
    顧客感動
    顧客忠誠
    飯店產業
    Service Innovation
    Customer Satisfaction
    Customer Delight
    Customer Loyalty
    Hotel Industry
    日期: 2019
    上传时间: 2021-11-08 15:51:29 (UTC+8)
    關聯: 計畫編號:MOST108-2410-H041-001
    計畫年度:108
    執行起迄:2019-08~2020-07
    显示于类别:[Dept. of Tourism Management] MOST Project

    文件中的档案:

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    1082410H041001(第1年).pdf662KbAdobe PDF732检视/开启


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