服務創新與顧客滿意、顧客感動之研究

Please use this identifier to cite or link to this item: https://ir.cnu.edu.tw/handle/310902800/33481

Title:	服務創新與顧客滿意、顧客感動之研究 The Relationship between Service Innovations and Customer Satisfaction and Customer Delight in Hotel Industry
Authors:	王怡潔戴揚飛
Contributors:	嘉藥學校財團法人嘉南藥理大學觀光事業管理系(含溫泉產業碩士班)
Keywords:	服務創新顧客滿意顧客感動顧客忠誠飯店產業 Service Innovation Customer Satisfaction Customer Delight Customer Loyalty Hotel Industry
Date:	2019
Issue Date:	2021-11-08 15:51:29 (UTC+8)
Relation:	計畫編號：MOST108-2410-H041-001 計畫年度：108 執行起迄：2019-08~2020-07
Appears in Collections:	[Dept. of Tourism Management] MOST Project

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