加護病房護理人員之職業疲勞和工作壓力之相關性探討

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Title:	加護病房護理人員之職業疲勞和工作壓力之相關性探討 The Correlation between Occupational Burnout and Job Stress for Intensive Care Units Nurses 護理工作原本就是壓力高的工作，而在加護單位的護理人員更需肩負著病患生命危急或末期照顧，面對各種壓力，造成身心疲勞，本研究探討工作壓力與職業疲勞之影響模式。本研究以南部某醫學中心加護病房之護理人員為對象，（1）具護理師執照者，（2）臨床全職者，任職三個月（含）以上之資格；排除非護理工作者，未滿三個月之新進護理人員為研究母群體。採可近性及便利性取樣，使用公共版由台大健康政策與管理研究所鄭雅文老師研發『職業疲勞量表』、『工作特質量表』，來進行資料收集，時間開始2019年7月15日至2019年8月8日結束，為期25天，共發出220份問卷，回收198份問卷，回收率為90%。採t檢定、ANOVA檢定、Pearson相關分析，探討加護病房護理人員的工作壓力與職業疲勞之相關性。研究結果發現年齡、年資、工作單位及工作時數對職業疲勞有顯著影響，工作職級對工作壓力有顯著影響，而工作壓力的程度與職業疲勞無相關性。故建議機構應加強專業教育訓練、循序漸進安排臨床照護工作及增設紓壓管道，使其降低工作壓力與職業疲勞，進而降低離職意願。 Nursing work is high pressure, and intensive care units nurses need to take care of life critical or terminal in intensive care unit. Faced with various pressures, it was caused physical and mental fatigue. This study explored the impact of burnout and job stress.This study collected nurses in the intensive care unit for medical centers in the southem Taiwan, (1) who registered nurse license;(2) and was full-time clinical staff working, more than three months. Exclusion conditions were non-care workers, newcomer intensive care unit nurses working less than three months of the study. This study used cross-sectional study design with convenient sampling. The questionnaire was the public version of occupational burnout inventory and job content questionnaire, developed by Professor Yawen Cheng of the institute of health policy and management, college of public health, National Taiwan University. Since July 15, 2019 to August 8, 2019, a sample of 220 was sent out for a period of 25 days. 198 questionnaires were collected and the recovery rate was 90%. Acquisition T-test, ANOVA test, Pearson correlation analysis, were used to explore the relationship between intensive care unit nurses in burnout and job stress. The study found that burnout with age, seniority, hours of duty and work unit have significantly related. Job stress has significantly related with job grade. Job stress and burnout are not significantly correlated. It is recommended that institutions should strengthen professional education and training, arrange the progressive clinical care and the relaxation channel to reduce job stress and burnout, and reduce turnover intention.
Authors:	施侑伶
Contributors:	醫務管理系陳俞成
Keywords:	加護病房護理人員職業疲勞工作壓力 ICU(lntensive care units) nurses burnout job stress
Date:	2020
Issue Date:	2022-10-21 10:29:31 (UTC+8)
Relation:	學年度：108， 58頁
Appears in Collections:	[Dept. of Hospital and Health (including master's program)] Dissertations and Theses

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