分析結果發現許多民眾對自身健康管理非常被動，常需個案師多次電訪追蹤幫忙掛號才願意進行複診，甚至對自身健康管理心態非常負面。故建議可多加推廣預防保健資訊，亦可多舉辦相關衛教活動，醫療院所可多開設假日或夜間門診供平日上班民眾也能有更多的回診選擇。 According to the statistics of the Ministry of Health and Welfare, the incidence of breast cancer and the mortality rate of women in our country has remained high, and the number has increased significantly compared with the past few years. The main purpose of this study is to analyze the factors that affected the return rate of positive cases after women had undergone mammography screening in case hospitals. It is hoped that the results can be used later to improve the tracking status. This study used the Breast Cancer Screening System of the National Health Administration of the Ministry of Health and Welfare, from October 2016 to the end of September 2017 as the datebase. The case was documented as positive for mammography in a mammography radio belonging to a case hospital. The content of the electric visit tracking content was established and the content analysis method was used to classify and count the factors affecting the return visit. The case hospital performed a total of 20,043 breast cancer screening examinations during the study period. Among them, 1,506 were required to conduct a retrospective follow up, and 1,425 were interviewed, with an average age of 54.85. This study analyzed the positive case telephone interview tracking records by content analysis method. After the telephone interview and follow up content records were analyzed and analyzed by content analysis method, it was found that the stem study analysis of the positive reporting cases of the positive affected cases can classify the results into 3 major factors, and 7 major categories have a total of 25 stems. The results found that many people are very passive in their own health management. It is often necessary for a case trainer to conduct multiple visits to track and help register for a referral. Even the mentality of managing their own health is very negative. Therefore, it is recommended that more information on prevention and health care be promoted. We can also organize related educational activities. Medical institutions can open holidays or night clinics for the public and they can also have more back to back options.