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    Please use this identifier to cite or link to this item: https://ir.cnu.edu.tw/handle/310902800/27956


    標題: Understanding IT professionals' knowledge sharing intention through KMS: a social exchange perspective
    作者: Tsai, Ming-Tien
    Chang, Hsiu-Ching
    Cheng, Nai-Chang
    Lien, Chung-Chang
    貢獻者: 休閒保健管理系
    關鍵字: Knowledge Sharing
    Social Exchange Theory
    Perceived Organizational Support
    Organizational Trust
    Reciprocal Relationship Expectancy
    日期: 2013-08
    上傳時間: 2014-05-26 10:50:33 (UTC+8)
    出版者: Springer
    摘要: Knowledge sharing is the behavior of disseminating acquired knowledge to other members of an organization, and often presents major challenges, because some employees resist sharing their knowledge with others. In this paper, we investigate the knowledge sharing behavioral intention based on social exchange theory (SET). SET emphasizes non-material exchange, and people share their knowledge by weighing the potential benefits and risks of social relationships. The research presented in this study includes various constructs based on SET and social cognitive theory. This study examines the role of social exchange factors (perceived organizational support, organizational trust and reciprocal relationship expectancy) in explaining IT professionals' knowledge sharing intentions through KMS. Based on a survey of 251 IT professionals in STSP, this study applies structural equation modeling to verify the research model. The results showed that trust, self-efficacy and reciprocal relationship expectancy are significantly associated with knowledge sharing through KMS.
    關聯: Quality & Quantity, v.47 n.5, pp.2739-2753
    Appears in Collections:[休閒保健管理系(所)] 期刊論文

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