Impact of TQM and Organizational Learning on Innovation Performance in the High-Tech Industry

doi:10.1016/j.ibusrev.2010.07.001

CNU IR > College of Sustainable Environment and Recreation > Dept. of Recreation and Health-Care Management > Periodical Articles > Item 310902800/26714

Please use this identifier to cite or link to this item: https://ir.cnu.edu.tw/handle/310902800/26714

Title:	Impact of TQM and Organizational Learning on Innovation Performance in the High-Tech Industry
Authors:	Lien, Bella Ya-Hui Yang, Baiyin Wu, Chi-Min Kuo, Yu-Ming
Contributors:	休閒保健管理系
Keywords:	Innovation performance Organizational learning Total quality management
Date:	2011-04
Issue Date:	2013-06-21 16:52:24 (UTC+8)
Publisher:	Elsevier
Abstract:	Many scholars have suggested that both total quality management (TQM) and organizational learning can individually and effectively promote innovation. However, the question remains as to whether a relationship exists between TQM and organizational learning. This study has three main goals: (1) to determine the relationships between TQM, organizational learning, and innovation performance; (2) to determine if organizational learning fosters innovation performance and plays a mediating role between TQM and innovation performance, and (3) to test a proposed model explaining the relationships among TQM, organizational learning, and innovation performance through empirical examination. Using a self-administered survey to sample Taiwanese high-tech industry companies, this study examines four hypotheses and tests the proposed model. The principal findings of this study are as follows; (1) SEM analysis shows that the TQM-organizational learning-innovation performance model has goodness-of-fit, (2) TQM has significant and positive effects on organizational learning, and (3) TQM and organizational learning have both significant and positive effects on innovation performance.
Relation:	International Business Review 20(2), pp. 213-225
Appears in Collections:	[Dept. of Recreation and Health-Care Management] Periodical Articles

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