Face-to-face computer-supported collaborative learning (CSCL) was used extensively to facilitate learning in classrooms. Cloud services not only allow a single user to edit a document, but they also enable multiple users to simultaneously edit a shared document. However, few researchers have compared student acceptance of such services in face-to-face CSCL between the single-user mode and the multi-user mode so as to explore which one is accepted by students more readily. Our findings indicate that students prefer to use the multi-user mode and further reveal that when the multi-user mode is used in face-to-face CSCL, (1) social influence plays a vital role related to students’ intention to use; (2) training and problem-solving assistance are helpful to familiarise students; (3) strategies for students engaging in the multi-user mode should be considered, otherwise each student has the authority to edit the shared file, which leads to it being difficult to reach a consensus.
Innovations in Education and Teaching International, v.2015