本研究以臺南市對中輟生之處置過程為例，說明學校社會工作師（員）進入學校後，在中輟輔導網絡中扮演的角色，以補足中輟輔導網絡運作上的不足。研究結果顯示，雖然臺南市中輟業務執行成效相當顯著，中輟復學率保持在全國前五名以內，但是缺乏作為中輟個案問題的處置者、執行者和協調者的角色，以至於對難以處置的個案，找不到適當的服務方式而延誤，到後來只能等到個案畢業而自然結案。
本研究建議，應該要讓現在的「諮商個案管理中心」成為實際上的「個案管理與服務中心」，並分區駐派學校社會工作師，以中輟個案管理模式和社會局、各區公所、少輔會等，制定轉介支援辦法，以利各局處在業務上相互支援，徹底解決中輟生問題。 This study focused on how school social workers perform their roles while deal with drop-out students’ affairs. Tainan City has nice record of decreasing the rate of drop-out students. However, short of school social workers perform as coordinator and enforcer, the drop-out students are not really cared as the record presented.
The study suggested that lets school social workers enter not only schools but also The Case Management and Service Center. There should be a supporting mechanism among all
related units that deal with drop-out students’ affairs.
